Safe Installation & Servicing: what to note first

Behind the filing cabinets sits a heavy floor safe nobody ever bolted down, left exactly as the last owner set it. It opens fine, but a determined pair of hands could simply tip it into a van.

Worth answering before the call

Roughly how much does the safe weigh, if known? Are there stairs or narrow doorways between the entrance and that spot? Is this a new safe or an existing one needing service?

Can the combination or code be changed after installation?

Yes, on both mechanical and electronic locks. A mechanical dial is reset to a new combination by working inside the lock body, while an electronic keypad is simply reprogrammed at the keypad or through its service menu. Changing it after a change in staff, a move, or simply out of caution is routine work rather than anything unusual, and it can be arranged as its own visit.

Can a safe be installed above the ground floor?

Often, yes, though the floor construction and the safe's weight both need a look first. A lighter document safe rarely raises a concern on an upper level, while a large, heavily built unit may need the floor's load capacity checked before it goes up, particularly in an older building. The route to get it there, including stairs, elevators, and doorway widths, gets measured at the same time.