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Closed mortise lock case with spindle opening, keyhole, latch and deadbolt on a wooden workbench. — Vintage Mortise Lock Service, Norfolk County

Change or rekey · Norfolk County

Vintage Mortise Lock Service

Someone painted the door years ago without removing the hardware. The faceplate, the strike and the little thumb-turn are all under several coats, the deadbolt scrapes when it moves, and the knob is stiff enough to leave marks on your hand.

Call now · open 24/7(226) 641-0178

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In plain words

Where the door has moved, the lock gets blamed. Solid wood doors in older houses swell in humid weather, shrink in winter and settle on their hinges, and a mortise lock that was set decades ago ends up with its latch and bolt aiming a little below the strike. Part of every vintage lock service is reading how the door hangs, tightening or packing the hinges, and moving or filing the strike so the latch catches and the bolt throws without lifting the handle. Often that alignment work, plus a clean and new springs, is the entire repair, and the customer gets back a door that closes with one hand.

Sound familiar?

Someone painted the door years ago without removing the hardware. The faceplate, the strike and the little thumb-turn are all under several coats, the deadbolt scrapes when it moves, and the knob is stiff enough to leave marks on your hand.

How the visit goes

Vintage Mortise Lock Service · Norfolk County

How the visit goes

Hands lining up a steel deadbolt with the round bore in a white door above a knob, an open tool bag below.
  1. 1

    Condition of the wood around the pocket

    The mortise pocket and the screw holes in the door edge carry the whole lock, so their state is part of the assessment. The locksmith probes the faceplate screws for grip, looks for cracks running from the pocket into the stile, and checks whether an earlier repair enlarged the pocket or packed it with something soft. Stripped holes, a split edge or a case that shifts when the knob is turned change the plan: dowelling and re-drilling, a hardwood filler, or longer screws may be needed before the rebuilt case can be trusted. Finding this now avoids surprises once the lock is back in the door.

  2. 2

    When a case is fitted new

    If the old case could not be saved, the replacement is fitted to the door rather than the door to the replacement. A reproduction or modern mortise case matching the measured height, depth, backset, faceplate and hub is chosen with the goal of it dropping into the existing pocket; where a small difference remains, the pocket is trimmed with a chisel by the least amount that works, never bored out. The original knobs, escutcheons and strike are refitted wherever their spacing allows, and a new cylinder is keyed to match the rest of the house if wanted. The result reads as the original lock from either side of the door, with the reliability of a fresh mechanism.

  3. 3

    Keys that fit the lock, and a spare

    You are handed keys made to the restored lock, counted into your hand, and each one is tried in the door before the locksmith drives away. For a bit-key lock that means keys filed to your case; copying one needs the right blanks and equipment, which most hardware counters do not stock, so the locksmith keeps the record needed to make more. For a cylinder lock it means keys cut to the new combination, with any old keys now useless. Keep one spare somewhere other than the door, ideally with a neighbour or in a lockbox, and treat bit keys gently: they bend in a pocket and a bent key is how most of these locks become stiff again.

In the van

  • Deadbolt lever springs
  • Hub followers and lever packs
  • Bit key blanks
  • Mortise cylinder and cam
  • Light lock oil

What affects the quote

  1. 1

    Paint and seized parts

    Hardware buried under decades of paint takes time to free and clean without damage. A faceplate, strike and thumb-turn that have to be stripped back add to the visit and are noted in the quote.

  2. 2

    What is actually broken inside

    A clean and new springs is the lightest job. A worn hub, a cracked lever or a part that has to be fabricated to match the original adds bench time, and the assessment names which applies before any of it starts.

  3. 3

    Strike and hinge work

    Where the door has dropped or swelled, adjusting or moving the strike and tightening or packing hinges is part of the fix. It is small work but it is listed, so you see what was done to the door.

Same fees day, night or weekend.

Have it ready

Before you call · 0 / 3

(226) 641-0178

Vintage Mortise Lock Service: questions

Advice · (226) 641-0178

Which parts usually need replacing?

Springs, first and foremost: the latch spring, the hub spring that returns the knob, and the small springs on the deadbolt levers. After that, the spindle and knob set screws, a hub whose square has worn round, a worn deadbolt lever or follower, and on later locks the cylinder set screw or the cylinder itself. Bolts, cases and trim are almost always kept, cleaned and refitted rather than replaced.

How should I look after the lock once it is serviced?

A drop of the right lock oil into the latch and bolt once a year is plenty. If the lock has a pin-tumbler cylinder, use whatever lubricant that cylinder's maker specifies, since some take a dry graphite or PTFE product and others a specified liquid one. Try the latch and deadbolt each spring and fall; if the bolt starts to scrape, the strike wants a small adjustment before anything is strained. Keep bit keys out of a pocket where they bend.

Why does my knob turn without moving the latch?

Most often the square hole in the hub inside the case has rounded with age, or the spindle has worn, so the knob turns a good way before it grips. Loose knob set screws produce the same slack. Less often a latch spring has broken and the latch is simply sitting inside the door. All of these are corrected during service by replacing the spindle and screws, bushing or replacing the hub, or fitting a new spring.

Haldimand-Norfolk, Ontario

Norfolk County information

Town
Norfolk County, Haldimand-Norfolk, Ontario
In business
22 years
Hours
Open 24/7 · nights, weekends and holidays, same fees
Visits
On-site assessment preferred. Request a visit or call.

What the census means at the door

62%

Older homes. About 62% of homes in Norfolk County were built in 1980 or earlier, according to the 2021 Census.

Where most homes were built decades ago, doors often still carry their original mortise locks and brass knobs. That hardware can usually be cleaned, re-sprung and kept in service, with a modern deadbolt added above it for strength without losing the look.

83%

Mostly houses. Single-detached houses make up about 83% of homes in Norfolk County (2021 Census).

In areas of single houses, the door nobody watches is the side or back entry. It often has the weakest lock on the property. Fitting a proper deadbolt and a reinforced strike there is a modest job that closes the obvious gap.

Source: Statistics Canada, 2021 Census of Population

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Request a visit

Someone painted the door years ago without removing the hardware.

Call now · open 24/7(226) 641-0178
  • On-site assessment preferred
  • Same fees day, night or weekend
  • 22 years in business