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Closed mortise lock case with spindle opening, keyhole, latch and deadbolt on a wooden workbench. — Vintage Mortise Lock Service, Waterford

Change or rekey · Waterford

Vintage Mortise Lock Service in Waterford

Someone painted the door years ago without removing the hardware. The faceplate, the strike and the little thumb-turn are all under several coats, the deadbolt scrapes when it moves, and the knob is stiff enough to leave marks on your hand.

Call now · open 24/7(226) 641-0178

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In plain words

Keys are the part of the job people expect to be impossible, and they rarely are. A bit key, the skeleton key style used on older doors, is cut and filed on the bench to the wards and levers of your particular case, so a lost key can be replaced from the lock itself. A round cylinder on a later mortise lock is rekeyed like any modern cylinder, or exchanged for a new cylinder of matching thread and cam if it is worn out. Either way the service ends with keys in your hand that turn the original lock, and a spare made while the case is on the bench.

Sound familiar?

You bought a house with its original hardware and a bag of loose keys. Some open interior doors, some fit nothing, and the front door lock has a keyhole shaped for a key you do not have. You would like the original lock kept and made to work.

How the visit goes

Vintage Mortise Lock Service · Waterford

How the visit goes

Hands lining up a steel deadbolt with the round bore in a white door above a knob, an open tool bag below. — Waterford
  1. 1

    Repair, replacement cylinder or replacement case

    The last step of the check is deciding what the lock needs, in plain terms, before any of it is done. Most cases need cleaning, springs and adjustment, and that is the recommendation. A cylinder lock with a worn plug may be better served by a new mortise cylinder of the same thread and cam, keeping the case. A cracked case, a bolt worn thin or a hub broken through calls for a replacement case in the same pocket, and the locksmith measures for it on the spot. You hear which of these applies and why, and if the answer is a replacement case, the choice between a reproduction and a modern case is yours to make.

  2. 2

    Inside the case on the bench

    With the cover screws out, the case opens like a book: the latch bolt with its spring, the hub the spindle passes through, the deadbolt with its lever or tumblers, and the springs holding each in place. The locksmith notes what is broken, worn or merely stuck, then cleans the case with solvent and a brass brush until the old grease and rust are gone; old paint on the hardware is treated as a possible lead hazard and cleared with contained, lead-safe methods rather than dry brushing. Parts are cleaned individually, burrs are dressed off the bolts, and the hub square is checked against a fresh spindle to see whether it has rounded.

  3. 3

    A clear way out

    If the entry door's deadbolt was keyed from both sides, the service leaves the inside operable without a key: a thumb-turn fitted to the bolt tail, or a knob function that releases the latch from inside. This is simply good sense for a door people use to leave the home, so nobody is stuck hunting for a key inside their own house. You are shown how the inside release works and asked to try it, and everyone in the household should know it too, especially anyone who grew up with the old habit of leaving the key in the door on the inside.

In the van

  • Deadbolt lever springs
  • Hub followers and lever packs
  • Bit key blanks
  • Mortise cylinder and cam
  • Light lock oil

What affects the quote

  1. 1

    Strike and hinge work

    Where the door has dropped or swelled, adjusting or moving the strike and tightening or packing hinges is part of the fix. It is small work but it is listed, so you see what was done to the door.

  2. 2

    Bit key or cylinder lock

    A bit-key case has keys filed by hand on the bench, while a cylinder lock is rekeyed or fitted with a new cylinder on a key machine. The two take different time and materials, and the quote follows.

  3. 3

    Number of locks in the visit

    One entry lock is the simplest case. A whole floor of interior latches, or the front and back doors together, is a longer visit, and each case is quoted on its own so the total is easy to follow.

Same fees day, night or weekend.

Have it ready

Before you call · 0 / 3

(226) 641-0178

Vintage Mortise Lock Service: questions

Advice · (226) 641-0178

Which parts usually need replacing?

Springs, first and foremost: the latch spring, the hub spring that returns the knob, and the small springs on the deadbolt levers. After that, the spindle and knob set screws, a hub whose square has worn round, a worn deadbolt lever or follower, and on later locks the cylinder set screw or the cylinder itself. Bolts, cases and trim are almost always kept, cleaned and refitted rather than replaced.

How should I look after the lock once it is serviced?

A drop of the right lock oil into the latch and bolt once a year is plenty. If the lock has a pin-tumbler cylinder, use whatever lubricant that cylinder's maker specifies, since some take a dry graphite or PTFE product and others a specified liquid one. Try the latch and deadbolt each spring and fall; if the bolt starts to scrape, the strike wants a small adjustment before anything is strained. Keep bit keys out of a pocket where they bend.

Why does my knob turn without moving the latch?

Most often the square hole in the hub inside the case has rounded with age, or the spindle has worn, so the knob turns a good way before it grips. Loose knob set screws produce the same slack. Less often a latch spring has broken and the latch is simply sitting inside the door. All of these are corrected during service by replacing the spindle and screws, bushing or replacing the hub, or fitting a new spring.

Haldimand-Norfolk, Ontario

Waterford information

Town
Waterford, Haldimand-Norfolk, Ontario
In business
22 years
Hours
Open 24/7 · nights, weekends and holidays, same fees
Visits
On-site assessment preferred. Request a visit or call.

What the census means at the door

62%

Older homes. About 62% of homes in Norfolk County were built in 1980 or earlier, according to the 2021 Census.

Older doors are usually thicker and made of solid wood, which is good news. They take a deadbolt well, hold longer strike screws, and reward reinforcement. The locksmith measures the thickness and backset so new hardware fits without fresh holes.

83%

Mostly houses. Single-detached houses make up about 83% of homes in Norfolk County (2021 Census).

Where homes are mostly detached, patio and sliding doors deserve attention alongside the hinged ones. Auxiliary locks, pin locks and better latches for sliders are routine additions that a locksmith brings on the same visit as the front door work.

Source: Statistics Canada, 2021 Census of Population

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Request a visit

Someone painted the door years ago without removing the hardware.

Call now · open 24/7(226) 641-0178
  • On-site assessment preferred
  • Same fees day, night or weekend
  • 22 years in business