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Closed mortise lock case with spindle opening, keyhole, latch and deadbolt on a wooden workbench. — Vintage Mortise Lock Service, Windham Centre

Change or rekey · Windham Centre

Vintage Mortise Lock Service in Windham Centre

Someone painted the door years ago without removing the hardware. The faceplate, the strike and the little thumb-turn are all under several coats, the deadbolt scrapes when it moves, and the knob is stiff enough to leave marks on your hand.

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In plain words

Occasionally a case really is finished, with a cracked body, a bolt worn to a sliver or a hub broken in two, and the answer is a replacement that respects the door. Reproduction mortise cases are made in common vintage sizes and backsets, and a modern case with a pin-tumbler cylinder can fit many old pockets with little woodwork once its faceplate and hub also line up. The locksmith measures the case, backset, faceplate and trim spacing before ordering, aiming for the new case to drop in with your original knobs and escutcheons going back on. From the hallway, the door looks untouched; it just works.

Sound familiar?

Someone painted the door years ago without removing the hardware. The faceplate, the strike and the little thumb-turn are all under several coats, the deadbolt scrapes when it moves, and the knob is stiff enough to leave marks on your hand.

How the visit goes

Vintage Mortise Lock Service · Windham Centre

How the visit goes

Hands lining up a steel deadbolt with the round bore in a white door above a knob, an open tool bag below. — Windham Centre
  1. 1

    Condition of the wood around the pocket

    The mortise pocket and the screw holes in the door edge carry the whole lock, so their state is part of the assessment. The locksmith probes the faceplate screws for grip, looks for cracks running from the pocket into the stile, and checks whether an earlier repair enlarged the pocket or packed it with something soft. Stripped holes, a split edge or a case that shifts when the knob is turned change the plan: dowelling and re-drilling, a hardwood filler, or longer screws may be needed before the rebuilt case can be trusted. Finding this now avoids surprises once the lock is back in the door.

  2. 2

    Reassembly and setting the trim

    The case slides home and is screwed off, then the cylinder or keyhole escutcheon goes on, followed by the spindle, knobs and rosettes. The spindle is trimmed to length so the knobs sit against the door without pinching, and the set screws are tightened so there is no free play before the latch moves. The thumb-turn is aligned with the deadbolt tail so it throws with a light touch. Paint is cleared from the faceplate and strike edges where it was catching. Then the door is closed and the whole lock is worked from both faces with the key, the knobs and the turn, several times, listening for the latch to seat.

  3. 3

    The interior doors in step

    Where a set of interior mortise latches was serviced together, you leave with bedroom and bathroom doors that close and stay closed, privacy turns that actually lock, and, if you wanted it, a single bit key that operates every interior lock the way the builder intended. A note of which key fits which door goes into the house file. Interior cases need almost no care beyond a drop of oil every couple of years and a check that a turn button has not been painted over. A child who locks a bathroom and cannot reopen it is released from outside with the bit key, so keep it somewhere the adults can reach.

In the van

  • Deadbolt lever springs
  • Hub followers and lever packs
  • Bit key blanks
  • Mortise cylinder and cam
  • Light lock oil

What affects the quote

  1. 1

    Extras you choose on the day

    A high-security cylinder, a lockbox for a spare bit key or a separate modern deadbolt above the original are optional additions. None is required to make the old lock work, and each is priced as its own line.

  2. 2

    Whether the door has to come off its hinges

    Some mortise cases can be serviced with the door hanging in place, while a tight jamb or a stubborn case sometimes means lifting the door off its hinges onto a level bench. That step is identified once the case is open and the repair needs are clear.

  3. 3

    Bit key or cylinder lock

    A bit-key case has keys filed by hand on the bench, while a cylinder lock is rekeyed or fitted with a new cylinder on a key machine. The two take different time and materials, and the quote follows.

Same fees day, night or weekend.

Have it ready

Before you call · 0 / 3

(226) 641-0178

Vintage Mortise Lock Service: questions

Advice · (226) 641-0178

Which parts usually need replacing?

Springs, first and foremost: the latch spring, the hub spring that returns the knob, and the small springs on the deadbolt levers. After that, the spindle and knob set screws, a hub whose square has worn round, a worn deadbolt lever or follower, and on later locks the cylinder set screw or the cylinder itself. Bolts, cases and trim are almost always kept, cleaned and refitted rather than replaced.

How should I look after the lock once it is serviced?

A drop of the right lock oil into the latch and bolt once a year is plenty. If the lock has a pin-tumbler cylinder, use whatever lubricant that cylinder's maker specifies, since some take a dry graphite or PTFE product and others a specified liquid one. Try the latch and deadbolt each spring and fall; if the bolt starts to scrape, the strike wants a small adjustment before anything is strained. Keep bit keys out of a pocket where they bend.

Why does my knob turn without moving the latch?

Most often the square hole in the hub inside the case has rounded with age, or the spindle has worn, so the knob turns a good way before it grips. Loose knob set screws produce the same slack. Less often a latch spring has broken and the latch is simply sitting inside the door. All of these are corrected during service by replacing the spindle and screws, bushing or replacing the hub, or fitting a new spring.

Haldimand-Norfolk, Ontario

Windham Centre information

Town
Windham Centre, Haldimand-Norfolk, Ontario
In business
22 years
Hours
Open 24/7 · nights, weekends and holidays, same fees
Visits
On-site assessment preferred. Request a visit or call.

What the census means at the door

62%

Older homes. About 62% of homes in Norfolk County were built in 1980 or earlier, according to the 2021 Census.

Period hardware on older homes deserves matching parts, not a mismatched modern set. A locksmith who works among such houses keeps finishes and styles that suit them, so a repaired or replaced lock still looks like it belongs to the door.

83%

Mostly houses. Single-detached houses make up about 83% of homes in Norfolk County (2021 Census).

Homeowners in houses often want a spare key that lives outside safely. A locksmith can fit a proper key safe or set up a keypad so a hidden key under a pot is no longer part of the plan.

Source: Statistics Canada, 2021 Census of Population

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Someone painted the door years ago without removing the hardware.

Call now · open 24/7(226) 641-0178
  • On-site assessment preferred
  • Same fees day, night or weekend
  • 22 years in business